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RAIDEN uses a role-based access model with four roles. You can invite team members directly from the product — each invite generates a link you send to the recipient. Owners and Admins can manage the team; only Owners have access to certain account-level settings.

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Roles

Assign the Analyst role to anyone who needs to investigate alerts and take response actions. Assign Viewer to stakeholders who need visibility without the ability to make changes.

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Inviting a team member

1

Go to Settings → Team

Open Settings from the main navigation and select Team.
2

Click Invite User

Click the Invite User button.
3

Enter their email and select a role

Enter the team member’s work email address and choose the role they should have.
4

Click Send Invite

Click Send Invite. RAIDEN generates an invite link valid for 7 days.
5

Copy and send the link

Copy the invite link from the Pending Invites list and send it to the team member directly — via email, Slack, or your preferred channel.
Invite links are valid for 7 days from the time they are generated. If a link expires before the team member accepts it, generate a new one from Settings → Team.

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Managing pending invites

Pending invites appear in the Pending Invites list in Settings → Team. From there you can:
  • Copy the link again if you need to resend it
  • Regenerate the link if it has expired — this creates a new 7-day link and invalidates the old one
Only Owners and Admins can manage pending invites.

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Changing a user’s role

To change the role of an existing team member:
  1. Go to Settings → Team
  2. Find the team member in the list
  3. Select their new role from the role dropdown next to their name
  4. The change takes effect immediately
Downgrading a team member’s role (for example, from Analyst to Viewer) takes effect immediately. They will lose access to any actions their new role does not permit.