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RAIDEN uses a role-based access model with four roles. You can invite team members directly from the product — each invite generates a link you send to the recipient. Owners and Admins can manage the team; only Owners have access to certain account-level settings.

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Roles

RoleWhat they can do
OwnerFull access — team management, M365 connection, all settings including owner-only settings
AdminFull access except owner-only settings — can invite users and change roles
AnalystView and action cases and alerts, mark false positives, export reports
ViewerRead-only access to cases and alerts
Assign the Analyst role to anyone who needs to investigate alerts and take response actions. Assign Viewer to stakeholders who need visibility without the ability to make changes.

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Inviting a team member

1

Go to Settings → Team

Open Settings from the main navigation and select Team.
2

Click Invite User

Click the Invite User button.
3

Enter their email and select a role

Enter the team member’s work email address and choose the role they should have.
4

Click Send Invite

Click Send Invite. RAIDEN generates an invite link valid for 7 days.
5

Copy and send the link

Copy the invite link from the Pending Invites list and send it to the team member directly — via email, Slack, or your preferred channel.
Invite links are valid for 7 days from the time they are generated. If a link expires before the team member accepts it, generate a new one from Settings → Team.

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Managing pending invites

Pending invites appear in the Pending Invites list in Settings → Team. From there you can:
  • Copy the link again if you need to resend it
  • Regenerate the link if it has expired — this creates a new 7-day link and invalidates the old one
Only Owners and Admins can manage pending invites.

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Changing a user’s role

To change the role of an existing team member:
  1. Go to Settings → Team
  2. Find the team member in the list
  3. Select their new role from the role dropdown next to their name
  4. The change takes effect immediately
Downgrading a team member’s role (for example, from Analyst to Viewer) takes effect immediately. They will lose access to any actions their new role does not permit.